Active Alerts

Flood and high wind watch for San Francisco. 

For your safety, avoid driving or walking through standing water at all cost.
Please be cautious of manhole covers that may have been dislodged. Report dislodged manhole covers to @SF311. 

Emergency Operations Center (EOC) Activated

The City has activated the Emergency Operations Center (EOC) to coordinate citywide operations, such as clearing storm drains, responding to hill slides, distributing sandbags, and ensuring residents are informed.
Report non-life-threating storm issues to 311, such as:

  • Clogged catch basins
  • Non-life-threatening street and residential flooding
  • Sewer backups or wastewater odors
  • Downed trees

Read more about what to do before and during the storm.

Stay safe and avoid unnecessary travel.

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About Your Bill

We are committed to keeping your bill affordable. Our city-appointed Rate Fairness Board reviews all proposed rate changes and holds public meetings to keep you informed.

We maintain a high-tech and complex system that provides water, power, and sewer service to you 24 hours a day, 7 days a week. Your rates fund this critical service, and they also pay for important projects and upgrades to our system.

2021-22 Rates, Schedules & Fees

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Reading Your Bill

We are committed to providing transparent and clear information regarding your water and sewer bill.

Make sense of the readings, charges, and more.

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About Your Water Meter

Meter transmission units measure water consumption on a daily basis and at 100 times the precision level of manual readings.

Learn how meter transmission units work.