Account Services Start or stop your service for water, sewer, or power; learn about your bill; and explore payment options. Start or Stop Service Payment Options Bill Relief If you need help paying your bill, our programs are here to help. Sign Up for Savings We strive to make our services affordable. Check out these rebates, incentives, and assistance programs that can help you save money. Sewer Lateral Insurance Rates for Water, Power, and Sewer We are transparent about our rates and process. Learn more here. Water Quality Our city is fortunate to have some of the best water in the U.S., and we rigorously protect and test the safety of your water. Report a Problem Let us know what’s wrong and our team will get on it. About Your Bill We are committed to keeping your bill affordable. Our city-appointed Rate Fairness Board reviews all proposed rate changes and holds public meetings to keep you informed. Service Installations Our professional team can help with the installation of your water, power, and sewer connections. Need a hydrant meter or require additional water or sewer capacity? We can assist with that too.