Active Alerts

Flood and high wind watch for San Francisco. 

For your safety, avoid driving or walking through standing water at all cost.
Please be cautious of manhole covers that may have been dislodged. Report dislodged manhole covers to @SF311. 

Emergency Operations Center (EOC) Activated

The City has activated the Emergency Operations Center (EOC) to coordinate citywide operations, such as clearing storm drains, responding to hill slides, distributing sandbags, and ensuring residents are informed.
Report non-life-threating storm issues to 311, such as:

  • Clogged catch basins
  • Non-life-threatening street and residential flooding
  • Sewer backups or wastewater odors
  • Downed trees

Read more about what to do before and during the storm.

Stay safe and avoid unnecessary travel.

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Water, Power, and Sewer Rates

We are committed to keeping your bill affordable.

We maintain a complex system that provides water, power, and sewer service to you 24 hours a day, 7 days a week. Your rates fund these critical services as well as system upgrades and maintenance.

We are committed to keeping your bill affordable. Our city-appointed Rate Fairness Board reviews all proposed rate changes and holds public meetings to keep you informed.

Please click on the links below for a compilation of the rates schedules and fees charged to customers of the SFPUC.

Rates Schedules and Fees 

2022-23 Rates Schedules & Fees for Water and Sewer Service

2022-23 Rates Schedules & Fees for Hetch Hetchy Power and CleanPowerSF

For questions, please contact:

For more information on CleanPowerSF and electricity rates, visit For more information on power rates, read the 2022 Power Rates Study report.

Rules and Regulations Governing Water and Electric Services

The purpose of these booklets is to provide for the uniform treatment of all our water and electric customers. These Rules & Regulations and any subsequent changes are valid only after approval by the full San Francisco Public Utilities Commission. Copies of these Rules & Regulations are available for public inspection at the Customer Service Center of the main offices during normal business hours.

Rules and Regulations Governing Water Service

Rules and Regulations Governing Electric Service