FREE toilets, including installation by a licensed plumber, while funds last! The Plumbing Fixture Replacement Program (PREP) helps residents save water and money by replacing old, water-wasting toilets.
Applicants must meet the following criteria:
- Have an active residential SFPUC water account.
- Have an existing toilet(s) with a rated flush volume of 1.6 gallons per flush (gpf) or higher.
- Install water-efficient showerheads and faucet aerators, provided for free.
Properties purchased after July 1, 2009 are not eligible for participation, because San Francisco's Residential Water Conservation Ordinance requires that water-efficient fixtures are in place before the property is sold.
Properties with abnormal site conditions (e.g., rotted flooring, atypical plumbing configurations, etc.) will not be eligible for the PREP Program until conditions are improved by owners.
Questions about the application or the program terms? Email the SFPUC Water Conservation Section at email@example.com.
Questions about your installation appointment? Please contact the SFPUC's plumbing contractor, Bottom Line Utility Solutions (BLUS) at 800-597-2835 or firstname.lastname@example.org.
Please reschedule any in-person appointments if you or members of your household are sick.
Last updated August 14, 2023